Project Morajeh - Innovative Digital Solution for Modern Challenge

Morajeh.com

Transforming Clinic Operations: A Scalable CRM Solution Enhancing Efficiency, Engagement, and Patient Care

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Deliverables

MVP Development

UI/UX Design
Development
Quality Assurance

Custom Software Development

Enterprise Solutions

About the client

Morajeh.com is a comprehensive Customer Relationship Management (CRM) platform tailored for doctors, clinics, and service-based businesses. The platform focuses on streamlining client bookings, patient management, and enhancing operational efficiency. Designed with user-friendly interfaces and responsive design, Morajeh simplifies scheduling, patient records, and communication, ensuring a seamless experience for both practitioners and clients.

Results

Following the implementation of our solutions for Mashghool.com, the outcomes have been remarkably positive, showcasing substantial improvements and growth in the client’s recruitment platform:

Streamlined Clinic Operations: Morajeh.com improved operational efficiency by providing an intuitive CRM solution that reduced administrative burdens and automated key processes.
Admin Dashboard Efficiency: Clinic staff were empowered with an easy-to-use Admin Dashboard for managing patient data, scheduling therapists, and tracking session information, increasing overall productivity.
Enhanced Patient Experience: Patients experienced a user-friendly, responsive Booking System across both mobile and desktop devices, improving accessibility and ease of use for scheduling appointments.
Flexible Payment Management: The Payment Management Dashboard allowed clinics to efficiently track patient payments, adjust payment statuses for varying session lengths, and reduce discrepancies in billing.
Progressive Web App (PWA): The PWA provided seamless, cross-device access, enabling higher client engagement and satisfaction through enhanced convenience.
Scalability and Growth: The Morajeh platform provided a scalable solution for clinics, ensuring the system could grow with the business while maintaining high performance and user satisfaction.

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Admin Dashboard Development

For both desktop and mobile, the Morajeh platform features an Admin Dashboard specifically designed for clinics with multiple therapists. This dashboard allows administrators to manage patient information by creating patient folders that store essential data, including the number of sessions, session times, and translation logs. The dashboard also facilitates the registration of new patients and therapists, making it easier to manage clinic operations.

Patient Information Management

The platform offers a robust system for Patient Information Management. Admins can easily register new patients, create detailed patient folders, and log data from various sessions. This system ensures that all patient-related information is stored securely and can be accessed whenever needed, streamlining the management of patient records.

Scheduling and Reservation System

Morajeh includes a Scheduling and Reservation System that allows administrators to schedule sessions for patients and assign them to specific therapists. This system is flexible, supporting the creation of customized therapist packages that accommodate various payment units and scheduling exceptions. The platform ensures that therapist availability is accurately reflected in the reservation system, improving the efficiency of clinic operations.

Payment Management Dashboard

The Payment Management Dashboard is designed to track all patient payments for their respective sessions. The dashboard provides real-time updates on payment statuses and supports flexible payment adjustments, particularly when session durations deviate from initial expectations. This ensures that both the clinic and patients have clarity on payment obligations and statuses.

Booking System (PWA)

Morajeh’s Booking System, developed as a Progressive Web App (PWA), provides clients with an intuitive interface to select a therapist from the clinic’s list and schedule sessions. The system is designed for ease of use, allowing clients to book appointments efficiently while ensuring that therapist availability is accurately reflected.

Payment Options and Wallet Integration

The Payment System within Morajeh offers flexible payment options, including both manual and automatic payment per session. Additionally, clients can utilize an integrated wallet feature to pre-load funds for quicker, more convenient payments. This wallet integration enhances the user experience by simplifying the payment process and providing a seamless method for managing appointments and transactions.